Max is the AI assistant inside the Hey Maxx app. It understands English, Filipino and Taglish, asks the follow-up questions, catches emergencies, and gets you to a licensed doctor: online, at a clinic, or at home.
Max doesn’t diagnose. Licensed doctors do. In an emergency, call 911.
Max Sample conversation
Masakit ulo ko since kahapon, tapos 38.6 yung lagnat ko kanina.
Sorry you’re feeling unwell. Quick check: do you have a stiff neck, a rash, or any confusion?
Wala naman. Body aches lang tsaka sore throat.
See a doctor today
Online consult, general medicine
Not an emergency, but a doctor should check you today. Max sends this summary ahead, so you don’t repeat yourself.
After a few questions, Max says how urgent it is and suggests the right kind of visit. You see the doctor and the fee before you commit.
Wait in a virtual waiting room. Your doctor joins by chat, and you can switch to voice or video.
Good for fever, cough and colds, rashes, refills, medical certificates.
Pick a doctor and a time near you. Reschedule in the app, then check in at the front desk with a QR code.
Good for check-ups, anything that needs a physical exam, specialists.
Request a home visit for family members who can’t easily get out of the house.
Good for elderly parents, bedridden patients, sick kids.
Everything from the consult stays in your health timeline: the summary, prescriptions, certificates and lab results. Show it to any doctor, any time.
An example, to show how the app works.
“Masakit ulo ko since kahapon, 38.6 lagnat.”
None found. Max recommends an online consult today and writes up a summary.
GCash in two taps. Then into the waiting room.
Starts in chat, switches to video for a look at the sore throat.
Both in the app. One for the pharmacy, one for work tomorrow.
Filed next to the visit it belongs to, with a follow-up booked.
Every doctor sets their own fee, and it’s on screen before you confirm. Pay the way you already do, or use your HMO without calling a hotline.
Before you pay
HMO coverage depends on your plan and your provider’s approval.
Max is there to get you to the right doctor faster. Anything medical, it hands to one.
Chest pain, trouble breathing, or another emergency? Don’t open an app. Call 911 or go to the nearest ER.
Doctors and clinics
HMOs, employers and LGUs
No. Max is an AI assistant. It helps you describe your symptoms, flags warning signs, and points you to the right kind of care. Diagnoses, prescriptions and medical certificates always come from a licensed doctor.
Yes. Max understands English, Filipino and Taglish, so you can describe how you feel the way you normally would.
Each doctor sets their own fee, and you always see it before you confirm. Pay with GCash or Maya, or use your HMO if your plan covers it.
Yes, if your HMO is supported. Check your eligibility and request an LOA in the app. Coverage depends on your plan and your HMO’s approval.
They’re issued by licensed doctors after your consult and saved in your app, so you can show them at a pharmacy, school or workplace.
Yes. Add family members to your account and book, consult and keep records for each of them separately.
It’s used to provide your care, with your consent. Only the people involved in your care can see it, and every access is logged. You can delete your account from the app.
The app is coming to the App Store and Google Play. Leave your details and we’ll tell you when it’s ready. Doctors, clinics and partners: use the same form and we’ll reach out.
Coming soon on the App Store and Google Play